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Shipping & Policies

$3.00 Shipping on orders under $20.00 - FREE SHIPPING on orders $85.00 and up

 

Privacy:

Your privacy is our first priority when you shop with Field and Felt. We will not share, sell, loan, or give your information to anyone.We only use your personal information to complete your order and send you information regarding our sales and promotions. To stop receiving information, please contact us at CleanAndSafeGuns@verizon.net 

Shipping:

Unless noted otherwise we ship by USPS First Class Mail for orders totalling less than $20.00 and USPS Priority Mail for all other orders other than those which contain substances that cannot be mailed and will be sent to you via UPS Ground. We try to keep the costs of shipping and handling as low as possible so our shipping/handling rates for orders being delivered within the United States are:

Under $20.00 = $3.00 shipping/handling
$20.00 - $84.99 = $8.00 shipping/handling
$85.00 and over = FREE SHIPPING

If you would like to have your order delivered by USPS Express Mail, USPS Priority Mail (already included with orders of $20.00 or more), or one of the UPS express services please note that in the comments section of the order form and we will send you an invoice by email for the exact cost of that service. All orders will have our standard shipping charges applied in additon to any extra delivery service you might request.

Orders being delivered outside the United States will be invoiced separately for the actual cost of international shipping in addition to the regular shipping/handling charges that may be added in when the order is placed.

Iron-Clad Guarantee:

If you are not completely satisfied with your order, simply return it (via insured parcel post or UPS) within 30 days of delivery, in good condition, for full credit, refund, or exchange. Good condition means in the new condition that we sent it to you in. You don't need to call for a return authorization, however we recommend that you insure the package that you return to us. Refunds, credit to your charge card, or the shipping of your exchange will be handled quickly after we receive your returned merchandise. After 30 days from delivery there will be a 20% restocking fee. Products that show use, are worn, or are damaged will not be accepted for refund or exchange and will be returned to you. Returns should be sent to:

Field and Felt
PO Box 218
West Warwick, RI 02893-0218

If you want to send your return via a carrier other than the USPS please email us for a physical address.

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